Postage & Returns

Postage

All items are sent via Royal Mail.

United Kingdom

UK mail is sent by 24 Tracked service as standard. The charge for this service is £4.00 - each additional item costs £1.00.

  • Delivery aim: Next working day

48 Tracked service is a cheaper option. The charge for this service is £3.00 - each additional item costs £1.00.

  • Delivery aim: 48 hours

If you require a faster, more guaranteed service then Royal Mail Special Delivery 1pm is available. This service costs £9.75 - each additional item costs £1.00.

  • Delivery aim: Guaranteed next working day

Australia

Mail to Australia is sent via Royal Mail International Tracked at a cost of £12.80 - each additional item costs £1.00.

  • Delivery aim: 5-7 days

European Union

European Union includes:

Austria; Belgium; Bulgaria; Cyprus; Czech Republic; Germany; Denmark; Estonia; Spain; Finland; France; Greece; Croatia; Hungary; Ireland; Italy; Lithuania; Luxembourg; Latvia; Malta; Netherlands; Poland; Portugal; Romania; Sweden; Slovenia; and Slovakia

European Union mail is sent via Royal Mail International Track and Signed at a cost of £10.80 - each additional item costs £1.00.

  • Delivery aim: 3-5 days

United States

US mail is sent via Royal Mail International Track and Signed at a cost of £12.80 - each additional item costs £1.00.

  • Delivery aim: 5-7 days

Returns

The Goods must be returned unused and in good condition with the original packaging.

You have a legal right to cancel the order without giving any reason within 14 days of the day after You receive the Goods. This is the “Cancellation Period”.

You can cancel by letting Us know in any other way by post or by e-mail to info@mydeadrobot.com. You should keep evidence of having given notice of cancellation, such as an e-mail receipt.

You must return the Goods to Us (at your own risk and cost) within 14 days of notifying Us that You wish to cancel by sending them (by recorded delivery or courier) to:

My Dead Robot, 29 Randlesham Street, Prestwich, Manchester, M25 1GS

If You return Goods to Us for a reason other than if You change Your mind, We will inspect the Goods and either replace them or refund the full purchase price of the Goods if we accept that there is a manufacturing defect or other fault in the Goods. This is subject to you returning the Goods to Us no later than 30 days after Your receipt of the Goods.